Many industries have been affected by labor shortages recently, and dentistry is no exception. Because it’s so hard to find good team members in the present economy, dentists and office managers must find ways to do more with less.
One excellent way is with electronic billing — so you can email a link to patients to view their bill online instead of having to print, sort, stuff, lick and stamp envelopes, all while delivering huge savings to the practice. Let’s look at five ways that paperless billing can help your team get more done (whether or not you’re short-staffed).
1. Send Statements From Anywhere
When you use an electronic billing service such as Dentrix QuickBill Email and your biller has remote access to the office database or cloud practice management software, they aren’t tied to the office or a printer anymore. A family member or office manager could do the billing from home, or you can outsource to another person or business.
2. Save Time by Eliminating the Monthly Statement Day
The big monthly statement runs can drag on for hours or even days. Compare that to paperless billing: In just a few minutes, one of your team members can easily stay on top of statements by sending out a few at the end of each day.
3. Help Patients Pay You Faster
It can take five to ten days for patients to receive paper statements, but an electronic statement can be sent and seen in real time, so patients can pay their bill as soon as the same day. To make sure that you don’t have to wonder if patients have received their bill, choose an electronic billing service that provides full transparency about whether patients have opened the email, viewed their statement and made a payment.
4. Create More Efficiencies With Automation
It’s important to choose an electronic billing service that integrates with your practice management software. Then, as patients make payments (whether online or in person), amounts are recorded on the patient’s ledger, and voids and refunds are also simple.
5. Get More Done
Workflow improvements from paperless billing will give your team the time to perform other tasks that you probably have on the back burner, like following up with unscheduled patients or overdue re-care, so you can bring in even more revenue.
A Change for the Better
Many dental teams keep sending paper statements because that’s the way they’ve always done billing. But technology that can help your team be even more efficient is moving forward. Once you discover how much it can benefit your practice, you’ll never want to go back to the old ways.
Learn how Dentrix QuickBill Email can help your practice increase revenue by watching my on-demand webinar “3 Ways Electronic Billing Can Increase Practice Profitability.” Or if you are ready to get started with Dentrix QuickBill Email now, schedule a demo or call 833-827-3966 to talk to an expert.
Dayna Johnson has more than 25 years of experience in the dental industry as a speaker, author and a certified Dentrix Trainer. She knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.
